MechByte Global
Last updated: 28-01-2026
MechByte Global (“MechByte”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and applicable regulations.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, use our platforms, applications, or services, or interact with us in any way.
By using MechByte services, you agree to the practices described in this policy.
1. Information We Collect
We only collect data that is necessary to operate, improve, and secure our services.
a) Information You Provide
This may include:
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Name, company name, job title
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Email address and phone number
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Account login details
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Business and fleet information
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Support requests and communications
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Any information you submit through forms, demos, or onboarding
b) Information Collected Automatically
When you use our platforms or website, we may collect:
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IP address and device information
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Browser type and operating system
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Usage data, logs, and performance metrics
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Location data at a general (non-precise) level
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Cookies and similar technologies
c) IoT & Fleet Data (If Applicable)
For MechByte Fleet and related services, we may process:
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Vehicle telemetry data
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Asset location, movement, and sensor data
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Driver activity data as configured by the customer
This data belongs to the customer and is processed strictly to deliver the service.
2. How We Use Your Information
We use personal data for legitimate business purposes, including to:
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Provide, operate, and maintain our services
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Set up and manage user accounts
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Deliver fleet management, tracking, and analytics features
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Improve platform performance and security
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Respond to inquiries and support requests
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Communicate service updates and important notices
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Comply with legal and regulatory requirements
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Protect MechByte, our users, and our partners from misuse or fraud
We do not sell personal data.
3. Legal Basis for Processing (PDPL)
Under Saudi PDPL, we process personal data based on:
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User consent where required
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Performance of a contract or service
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Legitimate business interests that do not override user rights
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Legal or regulatory obligations
4. Data Sharing & Disclosure
We may share data only when necessary and in a controlled manner:
a) Service Providers
With trusted third-party providers who help us operate our services (hosting, analytics, customer support, integrations), under strict confidentiality obligations.
b) Business Customers
Fleet and operational data is accessible to the authorized customer accounts that control the vehicles or assets.
c) Legal Requirements
When required by Saudi law, court orders, or government authorities.
We do not share personal data for advertising resale or unrelated third-party marketing.
5. Data Storage & Security
We apply appropriate technical and organizational security measures to protect personal data, including:
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Secure cloud infrastructure
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Access controls and authentication
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Data encryption where applicable
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Regular system monitoring
Data is stored only for as long as necessary to fulfill its purpose or comply with legal requirements.
6. Cross-Border Data Transfer
Where required to operate our services, data may be processed or stored outside Saudi Arabia using secure and compliant infrastructure.
Such transfers are conducted in accordance with Saudi PDPL requirements and applicable safeguards.
7. Your Rights Under Saudi PDPL
You have the right to:
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Know what personal data we collect about you
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion where legally applicable
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Withdraw consent (where processing is based on consent)
Requests can be submitted using the contact details below. We will respond within the legally required timeframe.
8. Cookies & Tracking Technologies
We use cookies and similar tools to:
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Improve website functionality
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Analyze usage and performance
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Enhance user experience
You may control cookies through your browser settings.
9. Data of Children
MechByte services are not intended for children under the age defined by Saudi law. We do not knowingly collect personal data from minors.
10. Third-Party Links
Our platforms may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage users to review their policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be available on our website, with the updated date clearly stated.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:
MechByte Global
Email: privacy@mechbyte.sa
Website: www.mechbyte.sa